KM and Workplace Innovation - The Second Iteration

The Knowledge Management Institute of Canada (KMIC) is Excited to Announce the Second Iteration of a Revolutionary New Accreditation Program in Knowledge Management. “KM and Workplace Innovation” Starting February, 2019



Introduction and overview  - Knowledge Management and Workplace Innovation - The Pilot Project

Q & A with Blake Melnick

The result of over four years of intensive research aimed at understanding innovation at a deep level, and specifically how to identify and unlock the innovation dynamic in people and organizations in order to improve their capacity and capability for innovation. Learn more about the WINCan initiative

According to Blake Melnick, KMIC’s CEO and Chief Knowledge Officer, 

“This program represents a fantastic learning opportunity for students on so many levels. Students will not only understand the relationship between KM and Innovation, they will also experience a new model of learning which treats the “classroom as the workplace” allowing them to engage in purposeful knowledge creation, while directly contributing to innovation in Canada. They will have the opportunity to apply what they learn in the program immediately to address authentic, real world, forward looking challenges posed by one of Canada’s leading innovative organizations, The Bank of Canada.” 

NOTE: Space is limited to the first 50 participants who enrol in the program.




“I absolutely loved this course! I have gained an extensive amount of knowledge with respect to innovation and knowledge management and sharing. In addition, the course provided unanticipated learnings of working in distributed teams. I thoroughly enjoyed learning about the two projects, specifically the CMHC challenge we worked on and the struggles of affordable housing availability. The course helped me develop skills that are directly applicable to the work I do and will help to further my career goals. It has fueled a fire to learn more about innovation and knowledge management and its importance in today's world. I strongly recommend this course! “(Nicole McArthur, WSIB)

“I was able to provide positive feedback to my peers and professors at my University” (Babak Mokri, University of Toronto)

“Very thought provoking and eye opening training and discussions” (Jossana Sousa, CMHC)

"How do we prepare students and future employees for the challenge of working with knowledge that doesn’t exist; using practices that don’t exist; in jobs that don’t exist?"

Program Description

The Knowledge Management and Workplace Innovation Certificate Program treats workplace innovation as, “The social process of creating enduring value through the mobilization of ideas in the workplace.”

The course objective is to help ensure all graduates are “Innovation Capable” and every employee is able to contribute to innovation in their organization, by developing the mindsets, skillsets, and knowledge that will prepare them for opportunities in a world characterized by complexity, uncertainty, and exponential change.

The 6 week course introduces a completely new model of learning, which treats the classroom as the workspace. This program emphasizes experiential learning and focuses on addressing real-world challenges with respect to workplace innovation. It will include virtual visitations by workplace organizations and interdisciplinary subject matter experts who will engage with participants share strategies and explore how to design and foster cultures of innovation within workplace settings.

Pedagogical Approach

The knowledge economy requires that organizations remain on a continual trajectory of innovation if they wish to survive and thrive in a world characterized by exponential change. This will require organizations and individuals to think, work and learn differently than they have done in the past.

The traditional approach to education, which treats work, and training and learning as separate activities, is no longer valid. This program will integrate learning with work, in real time. The program aims at having participants solve authentic problems and challenges related to innovation, while they are learning Knowledge Management theory and practices, effectively translating what they are learning, immediately into practice.

The program is designed to emulate how knowledge centric organizations behave. What participants will experience in the program, the level of collaboration, the interplay with multiple technologies and the focus on solving authentic, real world problems, are exactly what knowledge age workers are dealing with in their organizations every day.

The course employs a problem - based approach. Students tackle real world forward looking challenges, which are by their very nature complex and messy. They learn how the application of KM principles, practices, and methodologies can lead to viable solutions to challenges associated with promoting, developing and maintaining cultures of innovation.

Learning Outcomes

Participants will:

  • Learn why people and culture must be at the centre of workplace innovation
  • Understand the diffusion of technology model and the “innovation gap”
  • Practice divergent and convergent thinking styles through design challenges
  • Develop a deep understanding of knowledge construction theory through the application of knowledge building principles 
  • Learn how to increase both personal and organizational capacity for innovation
  • Develop a foundational understanding of the relationship between Knowledge Management and Innovation.
  • Apply KM principles in the design of workplace cultures which fosters innovation
  • Identify the attributes of innovative workspaces and organizational cultures
  • Engage in hands-on activities that teach design thinking, deep user empathy, radical collaboration, and rapid experimentation
  • Collaboratively build new knowledge throughout the learning process

Course Costs Registration

  Students *

  $495 + HST


  $1495 + HST

  KMIC / WINCan  Members 

  $995 + HST

  * limited number of spaces


Registration Type
Canadian Student $495.00 CAD, WINCan / KMIC Members $995.00 CAD, Regular $1495.00 CAD
Organization/Academic Intst.
Student# (if applicable)



If you have any questions, please email Allison Davies at

The Knowledge Management Institute of Canada